Privacy Policy

The categories of personal information we collect and the sources from which we collect it depend on your interactions with us and are described in more detail below.

Personal Information You Provide Directly to Us
We collect personal information directly from you, including when you engage in any of the activities listed below:

Place an order from our Sites;
Make a purchase at one of our Stores;
Return an item or make an exchange from a previous purchase;
Inquire about our products or services;
Contact us to request assistance, book an appointment for our services, or provide feedback, including correspondence with customer service or our Store associates;
Create an online account and profile;
Subscribe to receive our emails or text messages;
Enter a contest or sweepstakes;
Participate in a marketing survey, promotion, or event; and
Interact with us on social media, including by posting content and tagging us.
The types of personal information we collect directly from you may include your contact information (such as name, postal address, telephone number, and email address); social media handle; date of birth, engagement date, and anniversary date; login credentials for the Sites; purchase and transaction information (including serial numbers for timepiece registration); jewelry size information; marketing preferences; age or age range; gender; and any other information you choose to provide.

If you make a purchase from us, we work with third-party payment processors and financing partners to collect and process your payment information.

The provision of your personal information is voluntary. However, if you do not provide us with your personal information, we may not be able to provide you with our goods and services, fulfill your requests, or respond to your inquiries.

This Privacy Policy may be updated periodically. If we make changes to this Privacy Policy, we will notify you by revising the date at the top of this Privacy Policy. If we make any material changes to this Privacy Policy, we will post a prominent notice on our Sites to notify you and/or provide you with additional notice, such as sending you a notification. We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.